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Issues with my CRIF HighMark Credit Report

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CRIF HighMark provides us with one free credit report every calendar year as per the RBI directive of 2017. The process has been documented here. Using this process, I applied for my credit report on 13th July, 2019. I received a verification email on 14th July and finally received the report on 16th July. It took almost 3 days to receive my credit report.

I opened the report and to my dismay, the information was not accurate. They had mixed my report with my father's report. Even the mix-up was not correct. Only a partial credit history of my father was present in the report. Although my full credit history was present, the credit score could not be a reliable indicator because of the mistakes.

I raised a dispute on 20th July, 2019. I highlighted around 15-20 errors and got an acknowledgement email with reference number. I received a reply on 23rd stating that "they cannot make changes to the report as the data is provided by banks and financial institutions." I replied on 24th and clarified that there is no issue with data but unrelated data has been put into my report. I haven't received any response since. I will update this post when I get a response.

Update 30th August, 2019:
I raised another dispute on 25th August, 2019 but haven't got any reply.
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